Legal

Privacy policy

How we handle personal information when you visit this website or send us an enquiry.

Last updated: 11 September 2026

Who we are

Luxury Fashion Brands is a service of eplatforms ltd, a company registered in England and Wales under company number 03954521. eplatforms ltd is the data controller for the personal information described here, and is registered with the Information Commissioner’s Office under reference Z871919X.

To contact us about privacy, use our contact form and say that your message is a privacy request.

Enquiries

When you use the contact form we receive what you enter: your name, company, email address, website, the kind of help you are looking for and your message. We use this to reply to you, to discuss the work you have described and, if we go on to work together, to prepare a proposal or agreement.

Our lawful basis is our legitimate interest in responding to enquiries about our services, and taking steps you have asked for before entering into a contract.

Enquiries are delivered to our email system, and a copy is kept on the web server so that nothing is lost if email delivery fails. Messages our filter identifies as unsolicited sales pitches are kept in that copy but not forwarded.

We keep enquiries for up to 24 months after our last contact with you, unless we go on to work together, in which case they become part of our client records.

Visiting this website

This website uses no advertising or cross-site tracking. Like most websites, our server records technical details of each request – including the IP address, the page requested, the time and the browser’s user agent – to keep the site secure and working properly. These logs are kept for a short period and then deleted.

Analytics. To understand how visitors use the site, we use Google Analytics with Google’s Consent Mode. When you first visit, a message asks whether you accept analytics cookies. Before you choose, or if you decline, Google Analytics sets no cookies, but it still sends Google limited signals without cookies – such as that a page was viewed, with your browser’s IP address and user agent – which Google uses to estimate visitor numbers. If you accept, it sets the cookies _ga and _ga_WE7D4EXXCX, which last up to 13 months, and Google processes information such as the pages you view, how you arrived, your device and browser, and your approximate location. We never grant consent for advertising or personalised ads. Google acts as our processor and may process this information outside the UK. Your choice is remembered in your browser for a year, and you can change it at any time with “Cookie settings” at the foot of every page.

The site is delivered through Cloudflare, which protects it against attacks and abuse and processes IP addresses to do so. The website is hosted on servers in London. Fonts and images are served from this website itself rather than loaded from third-party services.

Sharing

We do not sell personal information or share it for marketing. It is processed on our behalf only by the providers needed to run this website and our email.

Your rights

You can ask for a copy of the personal information we hold about you, and ask us to correct it, delete it or stop using it. You also have the right to complain to the Information Commissioner’s Office at ico.org.uk, although we would appreciate the chance to put things right first.

Changes

If we change how we handle personal information, we will update this page and the date above.